Support
Last updated: April 30, 2026
Need help with Autus? We're here for you. Reach out and we'll get back to you as quickly as we can.
Contact us
For any questions, issues, or feedback, email us at no-reply@peptrack.org.
Common topics
- Account issues. Trouble signing in, resetting your password, or managing your account.
- Subscription & billing. Questions about Autus Pro, restoring purchases, or cancellations.
- Data & privacy. Exporting your data, deleting your account, or understanding how your information is used.
- Bug reports. Something not working as expected? Let us know what happened and we'll investigate.
- Feature requests. Ideas for improving Autus are always welcome.
When you email us
To help us resolve your issue faster, please include:
- The email address associated with your Autus account.
- Your device model and OS version (e.g. iPhone 15, iOS 18.4).
- A brief description of what you're experiencing.